Updating 10 3 9 to 10 4

18-Sep-2019 07:22

In most cases the latest OCS 2007 R2 software (3.5.6907) will be installed on a Tanjay and this version is capable of signing directly into Lync Server given that the required DHCP options are configured. At this point a reboot of the phone can help kick things off a bit quicker as well as make it easy to track the progress though server logs which may be full of activity from other devices in use on the network.

When updating Aries device there are no legacy hostnames used and as these devices only operate with Lync Server. Download and install the update package on to the Lync Server. Configure a test device to first validate a successful update and working installation. Trigger an update on the test device (or just wait). But understand this is not necessary and now that the Test Device is created the associated device will update on it’s own after a period of inactivity (typically 10 minutes).

The Microsoft support technician confirmed there is an error in the Windows Update service which causes the service to run out of memory during the update scan if the number of updates is too large.

This is basically the same process as was used in Office Communications Server except that now there are multiple update packages, which on the surface appear to be identical.

First, the original touchscreen-based client which started in OCS on the CX700 and was updated for Lync.

This client looks nearly identical to the previous version but has a few tweaks (most prominently a Lync Server branded background).

Secondly there is a brand new Lync Phone Edition client which only runs on the new Aries family devices: the Polycom CX500, CX600, CX3000 and Aastra 6721ip, 6725ip.

Although the client features are identical between the Aries devices the firmware is unique between the different manufacturer’s devices in order to support differing hardware components and physical features.

This is basically the same process as was used in Office Communications Server except that now there are multiple update packages, which on the surface appear to be identical.

First, the original touchscreen-based client which started in OCS on the CX700 and was updated for Lync.

This client looks nearly identical to the previous version but has a few tweaks (most prominently a Lync Server branded background).

Secondly there is a brand new Lync Phone Edition client which only runs on the new Aries family devices: the Polycom CX500, CX600, CX3000 and Aastra 6721ip, 6725ip.

Although the client features are identical between the Aries devices the firmware is unique between the different manufacturer’s devices in order to support differing hardware components and physical features.

Lync Server 2010 now has multiple versions of the update package, as they are both different clients (with different interfaces and features) as well as different device designs between vendors.